What Is Snagging?
Snagging is the process of inspecting a new-build property for defects before (or shortly after) you move in. These defects — called “snags” — range from cosmetic issues like paint runs to serious problems like drainage faults or structural cracks.
90%+
of new builds have snags at handover
100+
average snags found in a typical 3-bed
2 years
NHBC defects period to get snags fixed
When should you snag?
Ideally before legal completion — your builder should offer a pre-completion inspection. If that's not possible, snag within the first week of moving in. Under the NHBC Buildmark warranty, your builder must fix reported defects within the first 2 years.
Room-by-Room Snagging Checklist
Work through each area systematically. For every snag you find, photograph it, note the location, and describe the defect.
External & Approach
- Brickwork — consistent colour, no cracks, mortar joints even
- Render/cladding — no gaps, cracks, or uneven patches
- Roof tiles — straight lines, no slipped or cracked tiles
- Guttering and downpipes — securely fixed, no leaks at joints
- Fascias and soffits — no gaps, paint consistent
- Windows — all open, close, and lock smoothly from outside
- Front door — solid fit, no draughts, lock and handle work
- Driveway — even surface, no cracking, properly edged
- Paths and paving — level, no trip hazards, drainage slopes away from house
- Fencing and gates — upright, secure, latches work
- Drainage — manhole covers sit flush, no standing water
Entrance Hall & Stairs
- Front door — closes flush, no draughts, threshold sealed
- Flooring — level, no creaking, no visible gaps in joints
- Walls — smooth finish, no bumps, cracks, or uneven plaster
- Paintwork — even coverage, no brush marks, clean edges at skirting and ceiling
- Skirting boards — tight to wall, mitred corners neat
- Staircase — solid, no creaking, spindles firm and evenly spaced
- Handrail — securely fixed, smooth finish, no splinters
- Light switches and sockets — straight, flush to wall, all working
- Smoke detector — present, tested, correct position
- Under-stairs cupboard — door closes properly, interior finished
Living Room
- Walls and ceiling — no cracks, nail pops, or uneven plaster
- Paintwork — consistent colour, no runs or missed patches
- Windows — open, close, and lock. Seals tight, no draughts
- Window sills — no gaps between sill and wall, clean finish
- Flooring — level throughout, no creaks, carpet fitted tight to edges
- Skirting and architrave — tight joints, no gaps, consistent finish
- Electrical sockets — straight, firm, all working (bring a phone charger)
- Light fittings — working, centred, no visible wiring
- Radiator — securely fixed, heats evenly, no leaks at valves
- TV and media points — correctly positioned, functional
- Fireplace (if fitted) — surround secure, flue draws correctly
Kitchen
- Worktops — no chips, scratches, or uneven joints
- Worktop seal to wall — silicone bead continuous, no gaps
- Cupboard doors and drawers — all open, close, and align properly
- Soft-close hinges — working on every door and drawer
- Handles — straight, firmly attached
- Sink and taps — no leaks above or below, hot on left, cold on right
- Splashback/tiles — grouting complete, no cracked tiles, even spacing
- Oven and hob — installed level, all functions working, clock set
- Extractor fan — working, vented correctly (not just recirculating)
- Dishwasher and washing machine spaces — waste and water connections accessible
- Fridge/freezer space — power socket accessible, adequate ventilation
- Flooring — level, clean finish at edges, no lifting
- Plinth — no gaps under cabinets
- Electrical sockets — sufficient number, straight, all working
- Boiler — serviced, timer and thermostat programmed, pressure correct
Bedrooms
- Walls and ceiling — smooth plaster, no cracks or nail pops
- Paintwork — even finish, clean lines at ceiling and skirting
- Windows — open, close, lock. Trickle vents present and working
- Flooring — level, carpet stretched and gripped, no bumps
- Built-in wardrobes — doors slide or open smoothly, shelves level, rails secure
- Skirting and architrave — tight to wall, mitred corners neat
- Door — closes on latch, handle firm, no rubbing on carpet
- Electrical sockets — positioned correctly, straight, working
- Light switch — works, dimmer smooth if fitted
- Radiator — heats evenly, no leaks, TRV turns freely
Bathroom & En-Suite
- Bath — no chips or scratches, sits level, holds water
- Shower — adequate pressure, thermostat accurate, screen seals properly
- Shower tray — no flex when stood on, waste drains quickly
- Toilet — flushes fully, cistern refills quickly, seat secure
- Basin — no chips, taps work, hot on left
- Silicone seals — continuous bead around bath, shower, basin. No gaps
- Tiles — no cracked or hollow tiles (tap gently to check), grouting complete
- Grouting — consistent colour, no gaps, sealed at corners
- Towel rail/radiator — heats up, securely fixed
- Extractor fan — comes on with light or pull cord, adequate airflow
- Mirror and accessories — securely fixed, positioned correctly
- Flooring — waterproof, no lifting at edges, sealed to bath panel
- Bath panel — removable for access, no gaps at edges
Garage & Utility
- Garage door — opens and closes smoothly, locks securely
- Garage floor — level, no major cracks
- Power sockets in garage — working, RCD protected
- Utility plumbing — washing machine connections accessible, no leaks
- Utility flooring — waterproof, clean finish
- Boiler (if here) — accessible, serviced, pressure gauge in green
- Consumer unit — labelled correctly, RCD test button works
- Water stopcock — accessible, turns freely
- Gas meter — accessible, no smell of gas
Loft & Roof Space
- Loft hatch — opens smoothly, insulated, draught-stripped
- Loft ladder (if fitted) — secure, operates smoothly
- Insulation — laid to correct depth (270mm minimum), no gaps
- Roof felt — intact, no daylight visible through tiles
- Ventilation — eaves vents clear, no condensation
- Water tank (if present) — insulated, overflow pipe visible
- Wiring — tidy, no exposed connections
6 Most Common New Build Snags
These are the defects snagging inspectors find most often. Pay extra attention to these areas.
Paint Defects
Runs, brush marks, missed patches, and uneven cutting-in at ceiling lines. The most common snag — check every wall in good natural light.
Silicone Gaps
Missing or poorly applied silicone around baths, showers, basins, and worktops. These cause water ingress and are a top cause of warranty claims.
Door & Window Alignment
Doors that don't latch, windows that stick, and handles that droop. New builds settle, but obvious misalignment should be snagged immediately.
Grout & Tile Issues
Missing grout, cracked tiles, hollow tiles (tap to check), and inconsistent spacing. Particularly common in bathrooms around shower enclosures.
Drainage Problems
Slow-draining sinks, showers that pool, and external areas where water collects against the house. Test every drain during inspection.
Plaster Defects
Cracks at corners, nail pops (small bumps in plasterboard), and uneven surfaces. Use a phone torch held at an angle to spot imperfections.
NHBC Warranty Timeline
Most new builds in the UK come with an NHBC Buildmark warranty. Here's what it covers and when — so you know the deadline for getting snags fixed.
Before Legal Completion
Attend the builder's pre-completion inspection. Note all snags but do not sign anything confirming satisfaction until major issues are resolved.
First 2 Years (Defects Period)
Your builder must fix any defects that breach Building Regulations or the NHBC Buildmark standards. Report snags in writing as soon as you find them.
Years 3–10 (Structural Warranty)
NHBC covers major structural defects only (foundations, load-bearing walls, roof structure, drainage). Cosmetic issues are no longer covered.
DIY Snagging vs Professional Inspector
| DIY (with SnagMail) | Professional Inspector | |
|---|---|---|
| Cost | Free – £4.99/month | £300 – £600 |
| Time | 2–3 hours | 3–5 hours |
| Report | Instant PDF from phone | PDF within 24–48 hours |
| Expertise | This checklist + common sense | Trained eye for hidden defects |
| Best for | Confident buyers, budget-conscious | First-time buyers, high-value properties |
Many buyers do a DIY snag first, then hire a professional for a second pass. SnagMail makes the DIY pass fast and structured.
Turn This Checklist Into a Professional Snag Report
SnagMail was literally built for this. Walk through your new build with the app, snap every snag, and generate a professional PDF report to send your builder — all from your iPhone.
- ✓ Photograph and annotate every snag
- ✓ Room-by-room structure built in
- ✓ Share PDF report directly with your builder
- ✓ Track which snags have been resolved
- ✓ Works offline — no Wi-Fi on site? No problem
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