Does Your Property Need an HMO Licence?
A property is a House in Multiple Occupation (HMO) if it's occupied by 3 or more tenants from 2 or more separate households who share a kitchen, bathroom, or toilet.
Mandatory Licensing (England)
Since October 2018, all HMOs with 5 or more tenants from 2 or more households require a mandatory HMO licence — regardless of the number of storeys. Many councils also have Additional Licensing schemes covering smaller HMOs (3–4 tenants). Check your local authority.
3+
tenants = HMO definition
5+
tenants = mandatory licence
£30k
max penalty per offence
What the Council Inspects
When you apply for an HMO licence, the council will inspect your property against these standards. Fire safety is the most common reason for failure.
Fire Safety (Most Common Fail Point)
- Fire doors — FD30 rated on all bedroom doors and kitchen (self-closing, intumescent strips, cold smoke seals)
- Fire alarm system — Grade A (mains-wired, interlinked) for licensable HMOs; minimum LD2 coverage
- Fire extinguisher and fire blanket in kitchen
- Emergency lighting on escape routes (battery backup)
- Clear, unobstructed escape routes — no storage in hallways or stairwells
- Fire action notices displayed on each floor
- Fire risk assessment completed and up to date
- Window restrictors on upper floors (max 100mm opening, or egress windows on designated escape routes)
Room Sizes (Minimum Standards)
- Single bedroom — minimum 6.51m² for 1 person aged 10+
- Double/twin bedroom — minimum 10.22m² for 2 persons aged 10+
- Child under 10 — minimum 4.64m² (counts as half a person for occupancy)
- Kitchen (shared, 1–5 persons) — at least 7m²
- Kitchen (shared, 6–10 persons) — at least 10m²
- No room below 4.64m² used as sleeping accommodation
- Room measurements taken wall-to-wall (excluding built-in furniture)
Kitchen & Cooking Facilities
- Cooker with oven and hob — 1 set per 5 tenants (or individual cooking facilities)
- Fridge/freezer — adequate capacity for number of tenants
- Sink with hot and cold water, draining board
- Worktop space — adequate for food preparation
- Food storage cupboard per tenant
- Electrical sockets — minimum 4 per kitchen (2 on worktop level)
- Extract ventilation — mechanical extraction to outside (not recirculating)
- Bin with lid
Bathroom & WC Facilities
- 1 bathroom per 5 tenants (bath or shower, basin, WC)
- Where WC is in the bathroom, a separate WC required for 5+ tenants
- Hot and cold running water to all basins, baths, and showers
- Thermostatic mixing valves on baths and showers (max 48°C)
- Adequate ventilation — mechanical extract or openable window
- Lockable doors
- Wash basin in every bedroom (if shared bathroom ratio requires it, varies by council)
General Property Standards
- Gas safety certificate — annual, by Gas Safe registered engineer
- Electrical Installation Condition Report (EICR) — every 5 years, satisfactory
- PAT testing on landlord-supplied appliances — annual recommended
- Energy Performance Certificate (EPC) — minimum rating E (C by 2028 for new tenancies)
- Damp and mould — no significant damp, condensation, or mould growth
- Heating — adequate fixed heating in every occupied room
- Natural light — all habitable rooms must have adequate natural light
- Ventilation — openable windows or mechanical ventilation in every room
- Refuse and recycling — adequate storage and collection arrangements
- Property insurance — buildings insurance in place
Tenant Management
- Tenancy agreements — written agreements for all tenants
- Tenant references — evidence of checks completed
- HMO licence displayed — copy prominently displayed in property
- Manager contact details — landlord or manager name, address, and phone number displayed
- Anti-social behaviour procedures — in place and communicated
- Property management plan — cleaning schedule for shared areas
Penalties for Non-Compliance
HMO enforcement has increased significantly since 2018. Councils are actively targeting unlicensed and non-compliant HMOs.
| Offence | Penalty |
|---|---|
| Operating without a licence | Up to £30,000 civil penalty or unlimited fine (criminal prosecution) |
| Breaching licence conditions | Up to £30,000 civil penalty per breach |
| Overcrowding | Up to £30,000 civil penalty + mandatory licence revocation |
| Failure to comply with improvement notice | Up to £30,000 civil penalty + potential Banning Order |
| Rent Repayment Order (tenant claim) | Up to 12 months' rent repayable to each tenant |
Rent Repayment Orders
If you operate an unlicensed HMO, your tenants can apply to the First-tier Tribunal for a Rent Repayment Order — requiring you to repay up to 12 months' rent per tenant. For a 5-bed HMO at £500/room, that's up to £30,000 in rent alone.
5 Tips to Pass Your HMO Inspection
Do a Self-Inspection First
Walk through the property with a checklist (like this one) before the council visit. Fix obvious issues — fire doors, smoke alarms, escape routes. First impressions matter.
Get Your Paperwork Ready
Have your gas safety certificate, EICR, EPC, fire risk assessment, and tenancy agreements in a folder. The inspector will ask for them. Missing paperwork delays approval.
Measure Your Rooms
Room sizes are non-negotiable. Measure every bedroom wall-to-wall and check against the minimums. If a room is undersized, do not let it as a bedroom.
Test Everything
Before the inspector arrives: test every fire door closes fully, check all smoke alarms, run hot water in every bathroom, and test emergency lighting. They will check all of these.
Document Your Property
Take dated photos of fire safety equipment, room conditions, and compliance items. If anything is disputed later, photographic evidence is your best defence.
Document Your HMO Inspections Properly
SnagMail makes it easy to document your HMO condition — room by room, with date-stamped photos. Generate a professional PDF report to keep as evidence for the council, or share with your managing agent.
- ✓ Photograph every room and fire safety item
- ✓ Date-stamped evidence for council compliance
- ✓ Professional PDF report to share or keep on file
- ✓ Track condition changes between inspections
- ✓ Works offline — perfect for properties with poor signal
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